Customer intelligence first, without a research team.
mia starts with what your customers say, ask and churn over, then layers competitor and market signals on top, so lean SME teams act on the same continuously updated truth, no extra headcount required.
Use case · SMEs
Three signal streams. One decision layer.
SMEs operate in competitive markets where margins matter and timing is critical. mia unifies customer, competitor and market signals into one Decision Intelligence Layer that powers smarter pricing, positioning, partnership and expansion decisions, without building an internal intelligence team.
Voice of Customer
Unify reviews, support tickets, sales calls and social signals into one source of customer truth, with themes, sentiment and churn risk surfaced automatically.
Competitor Watch
Track competitors in real time. Alerts on pricing changes, launches, partnerships, hiring and messaging shifts so you respond strategically, not reactively.
Market Radar
Monitor trends, regulations and white space in your category. Spot new entrants and industry shifts early, before they hit revenue.
Opportunity Intelligence
Customer, competitor and market signals combined into ranked opportunities and risks, with the next move for pricing, positioning, partnerships and expansion.
Workflow integrations
Native connectors push mia's signals and decisions into Slack, HubSpot, Notion, Linear and the everyday tools lean teams already run on.
Security & deployment
EU data residency, GDPR and EU AI Act aligned, with cloud deployment that is fast to set up and easy to govern for a small team.