1. Data Controller
AureliaX Consulting B.V., registered at Zuidplein 36, 1077 XV Amsterdam, Netherlands (KVK: 97362263), is the data controller responsible for your personal data processed through the mia platform.
For any privacy-related inquiries, contact us at hello@gomia.ai.
2. Data We Collect
We may collect the following categories of personal data:
- Account Information: Name, email address, company name, job title
- Usage Data: Platform interactions, feature usage, session duration
- Technical Data: IP address, browser type, device information, cookies
- Payment Data: Billing address, payment method details (processed by our payment provider)
- Communication Data: Support requests, feedback, and correspondence
3. How We Use Your Data
We process your data for the following purposes:
- Providing, maintaining, and improving the mia platform
- Processing transactions and managing subscriptions
- Sending service-related communications and updates
- Analyzing usage patterns to improve our products
- Ensuring security and preventing fraud
- Complying with legal obligations
4. Legal Basis for Processing
Under GDPR, we process your data based on:
- Contract Performance: To deliver the services you have subscribed to
- Legitimate Interest: To improve our platform and ensure security
- Consent: For marketing communications and optional cookies
- Legal Obligation: To comply with applicable laws and regulations
5. Data Sharing
We do not sell your personal data. We may share data with:
- Service Providers: Cloud hosting (Microsoft Azure, OVHcloud), analytics, and payment processors that assist in delivering our services
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
All third-party processors are bound by data processing agreements and comply with GDPR requirements.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Account data is retained for the duration of your subscription and up to 30 days after termination, during which you may request a data export.
7. Your Rights
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Limit the processing of your data
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interest
- Withdraw Consent: Withdraw consent at any time for consent-based processing
To exercise any of these rights, contact us at hello@gomia.ai.
8. Cookies
We use essential cookies to ensure the platform functions properly. Analytics and marketing cookies are only used with your consent. You can manage cookie preferences through your browser settings or our cookie banner.
9. Security
We implement industry-standard security measures, including encryption in transit and at rest, access controls, and regular security audits. Our infrastructure is ISO 27001 aligned and deployed on Microsoft Azure with European data residency through OVHcloud.
10. International Transfers
Your data is primarily processed within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the platform at least 30 days before they take effect.
12. Contact
- Email: hello@gomia.ai
- Address: Zuidplein 36, 1077 XV Amsterdam, Netherlands
- Company: AureliaX Consulting B.V., KVK: 97362263